Advanced Cross-Ship with Returns Management in Dynamics GP

The trick with cross-ship customer returns is to make sure that the replacement item you send out in advance of the return item, is properly accounted for and controlled. The Returns Management module helps control this process and automates some of the necessary transactions.

This video shows how easy it is to process a cross-ship return, and the control aspects that are part of the module.

The Returns Management module processes other types of standard customer returns as well.