The Achilles' Heel of Dynamics GP

Reports.dic is the Achilles' Heel of GP. I often refer to the reports.dic file as such for two reasons:

1.) The file can become easily corrupted
2.) A corrupted reports.dic file can cause mystifying application failures and error messages

The most debilitating failure is that GP will not launch. You will get Dexterity error messages, which will likely cause you to spend 1 to 3 hours troubleshooting the problem.

The reports.dic file is one of the first files that is loaded when GP is launched. If there is a problem, the launch fails. And it doesn't inform you that the reports file is the problem.

The easiest solution is to locate and rename the reports.dic file.

The complete solution is three steps:

• Export resources from the current Reports.dic file
• Rename the existing Reports.dic file
• Import resources into the new Reports.dic file

Knowledge Base article # 850465 contains detailed instructions on how to complete these three tasks.