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Dynamics CRM – Power of Choice
Dynamics CRM provides organizations with a highly flexible customer relationship management platform that can adapt, grow, and scale along with your business.
- Dynamics CRM is designed with a single unified code base for both on-premise and on-demand deployments. You can choose the right deployment model for your specific business and IT needs, with flexibility to change deployment models over time if desired.
- Users can choose between an Internet browser and Outlook to access CRM application data. CRM application data can be accessed over the Internet without a virtual private network.
- A variety of workflow design tools and methodologies are available. Wizard-based tools put workflow power in the hands of end users. Power users can design workflows using a combination of code and markup. Developers can create and manipulate workflows in code using the Microsoft Visual Studio.
- Multiple license types provide full access, limited access, or device access allowing you to mix the different types to create the licensing module that best suits your needs.
- E-mail integration with Exchange Server and support for POP and outbound SMTP allows for support of diverse business scenarios.
- Multi-tenancy functionality allows you to increase hardware utilization and reduce management and maintenance costs by allowing organizations to host multiple distinct instances of Dynamics CRM.
- Users can work in multiple languages within the same organization and multiple groups can work in their own language across geographical regions, reducing language barriers to communication.
- Understand your customers better by creating a centralized, customizable view of your customer’s preferences, relationships, and activity history to better understand and meet their needs.
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